Privacy policy

Pollux Tech, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Pollux platform (the “Service”) and our website at polluxplatform.com (the “Website”).

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly:

• Account Information: When you create an account, we collect information such as your name, email address, business name, billing address, and payment details.
• Customer Content: Any data you upload, submit, or share via the Pollux platform (e.g., files, communications, or workflows).

b. Information Collected Automatically:

• Device and Usage Information: We collect details about your device, browser type, operating system, IP address, and your interactions with the Service.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience. For details, see our Cookie Policy.

c. Third-Party Information:

• We may receive information from third-party services you integrate with Pollux, such as payment processors or external APIs.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Improve the Service:

• Enable account creation and management.
• Process payments and billing.
• Maintain and improve the functionality, performance, and user experience of Pollux.

b. To Communicate with You:

• Respond to your inquiries and provide support.
• Send transactional communications (e.g., invoices, account updates).
• Deliver marketing or promotional content, if you have opted in.

c. For Legal and Security Purposes:

• Enforce our Terms and Conditions and other agreements.
• Detect, prevent, and address fraud, security breaches, or illegal activity.
• Comply with legal obligations, such as data retention or government requests.

3. How We Share Your Information

We may share your information with the following parties:

a. Service Providers:

• We engage third-party service providers to assist in providing the Service (e.g., payment processors, cloud hosting, analytics providers). These parties are contractually obligated to use your data only as necessary to perform their services.

b. Legal Obligations:

• We may disclose information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).

c. Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

d. With Your Consent:

• We may share your information with third parties when you explicitly consent.

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your data as outlined in Section 6.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site navigation and functionality.
• Analyze website and platform usage for performance improvements.
• Serve targeted advertisements (if applicable).

You can manage your cookie preferences through your browser settings or our Cookie Policy.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

a. General Rights (Applicable to All Users):

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Data Portability: Request your data in a machine-readable format.

b. Additional Rights for EU Residents (GDPR):

• Right to Restrict Processing: Request restriction of data processing under certain circumstances.
• Right to Object: Object to processing for direct marketing or legitimate interests.

c. Additional Rights for California Residents (CCPA):

• Opt-Out of Data Sale: We do not sell personal data, but California residents can opt out of any potential data sharing for monetary or other valuable consideration.

To exercise your rights, please contact us at legal@polluxplatform.com.

7. Data Security

We use industry-standard measures to protect your data, including encryption, access controls, and regular security audits. However, no system can guarantee absolute security, and you use the Service at your own risk.

8. International Data Transfers

If you access Pollux from outside the United States, your data may be transferred to and processed in the United States or other countries. By using the Service, you consent to these transfers.

9. Third-Party Services

Our Website and platform may include links or integrations with third-party services. This Privacy Policy does not apply to those third parties, and we encourage you to review their policies before engaging with them.

10. Children’s Privacy

Pollux is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Website. Your continued use of the Service constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:
Pollux Tech, Inc.
8 The Green, Suite B
Dover, DE 19901
United States
Email: legal@polluxplatfrom.com